Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days after your order has been successfully placed.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.
Delivery Times
We currently ship internationally.
Estimated delivery time is:
- International orders: 7–12 business days after dispatch
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, customs procedures, local postal services, weather, holidays, or other circumstances outside our control.
Tracking Your Order
Once your order has been dispatched, tracking information will be provided when available. Please allow some time for tracking information to become active after your order has been shipped.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any such charges are the responsibility of the customer.
We are not responsible for delays caused by customs or for additional charges imposed by your country’s customs authorities.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase. If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been dispatched.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team so we can assist you.
While we will do our best to help resolve shipping issues, delivery delays caused by carriers, customs, weather, or other circumstances outside our control are not considered a failure to deliver within the estimated timeframe.
Contact Us
If you have any questions about your order or shipping. Please contact us at (my email) and we will get back to you withing 36 hours.